MonitorWare Knowledge Base

[Guest]

I setup MoniLog with a profile scheduled to run everyday at 8:00 AM. It worked the first 3 days, and then stopped working. I have double-checked the settings, restarted the MoniLog service several times, but it still will not run as scheduled.

Any ideas??

[rgerhards]

Please let us know the version of MoniLog you use. This is important to see if it is related to a (maybe fixed) bug.

Many thanks,
Rainer Gerhards
Adiscon

[Guest]

I just upgraded to version 2.0.133. That's about when the problems started. Also, the reports are now showing that I have 28 days left on the trial and that I need to register. I already did register, and entered the license information. Did the license key change from version 1 to 2? I purchased the upgrade insurance (I have an upgrade insurance ID) which doesn't expire until 4/22/03.

[alorbach]

Hi,

yes the license key changed from version 1.x to 2.x. Please send you UpgradeInsurance ID to sales@adiscon.com with the request for a Monilog 2.0 key. Then you will get the new license key ASAP.